Wednesday, August 26, 2020

Use of Accounting Software For a Manufacturing Unit

Question: Examine about theUse of Accounting Software for a Manufacturing Unit. Answer: Presentation: Centrality of Accounting Software It has gotten practically obligatory for each business association to have bookkeeping programming which can record the business exchanges and complete other significant capacities like invoicing, assortment and payment of installments, stock valuation, and giving reports like benefit and misfortune account, monetary record to break down the money related situation of the business. There are numerous organizations which give bookkeeping programming as indicated by the necessities of the business. Some of them incorporate Myob, QuickBooks, and Zero. A business may browse the accessible alternatives relying on its business needs and the functionalities gave by the product. Exchanges and Events in a Manufacturing Concern An assembling firm is associated with creation of merchandise which it offers to procure benefits. The occasions in an assembling set up ordinarily involve acquisition of crude material, handling the material to change over it into a completed item. Next occasion is selling of the completed item. Aside from offer of merchandise, the installment to workers is another occasion. For completing the business exchanges, an organization needs money, acquiring and paying for the advance is one more occasion. For the Kiama based producer of dairy items additionally above occasions will occur. In completing the above occasions, different financial exchanges happen, some of which are referenced beneath: Acquisition of crude material for a dairy maker, the crude material would be milk which will be bought from a ranch claiming cows. The buy might be made in real money or credit. Money is paid for promptly and credit buys are paid later according to the terms of credit. Transformation of crude material into completed products the milk will be changed over to yogurt and cheddar. For this aging will be done on the milk. Before the item is done, it might be in work in process stock. Subsequently, the business needs to record the supply of the material at its cost utilizing a suitable stock valuation strategy. For this situation, the producer may stock the cheddar. Deal/return of completed items once the item is made, for this situation cheddar and yogurt, the producer will sell these items. The exchange will be recorded in the bookkeeping books with data like deals sum, name if the purchaser. A receipt will be produced to be given to the purchaser. On the off chance that the installment isn't gathered on the detect, a borrowers record will be made and the installment at whatever point got will be recorded as needs be. Installment of pay rates/wages to representatives the organization may pay the workers on an intermittent premise. The organization makes installment to the workers either through money or check. In paying the staff, the firm deducts charge at source to be paid to the administration; subsequently another exchange is to pay duties to government. Financing the maker might need to gain an advance to fund its business exchanges. Thus, accepting of money, installment of premium and reimbursement of obligation are different exchanges that will occur for the occasion. Acquisition of advantages for completing the business exercises, a firm will require resources like the dairy maker will expect types of gear to change over milk into cheddar. Installment of assessment a producer ordinarily makes two sorts of expense installments. One is the assessment on special of products and the other is the duty for the benefit of workers deducted at source. For recording the above exchanges, an organization may either rely upon manual bookkeeping or buy bookkeeping programming which will help in recording the above exchanges Bookkeeping Software versus Manual Books Each exchange that happens must be perceived, characterized and recorded. The sections ought to be recorded in a diary and the different records being influenced by the exchange ought to be refreshed. All the diary sections ought to be posted in the different record accounts. Toward the finish of the bookkeeping time frame, a preliminary offset ought to be set up with the assistance of record to check whether the charge rises to credit or not. In this manner with the assistance of preliminary equalization budget summaries like benefit and misfortune account, asset report and explanation of incomes ought to be readied. Under manual bookkeeping, the above bookkeeping cycle is set up by the representatives on a period premise. Under automated bookkeeping, just the account of exchanges should be finished by workers for example entering the information and rest all the means of bookkeeping cycle like producing solicitations, creation of money related reports is consequently arranged by the product. There are numerous points of interest of bookkeeping programming over manual accounting some of which are examined beneath: Speed and Accuracy bookkeeping programming is quicker most definitely. The inherent database of providers and clients helps in speedy information section. There is more precision as there is just a single section required per exchange while in manual bookkeeping a few passages are made for every exchange. Programmed archive creation records like solicitations, buy orders, credit notes, finance reports are completely done naturally in the bookkeeping programming while in manual bookkeeping, separate print outs must be taken for each record. (Weber, NA) Constant data a bookkeeping programming helps in giving data ongoing for example it can make reports before the bookkeeping time frame with the goal that the current money related position can be resolved. Under manual bookkeeping, reports are set up toward the finish of the bookkeeping time frame. Likewise the data can be made accessible to various clients simultaneously which is preposterous with manual bookkeeping. The board data different helpful reports are delivered by bookkeeping programming which are valuable to the directors in observing and controlling business. Significant reports incorporate fiscal summaries, borrowers and banks maturing, stock valuation report and so on these reports must be arranged physically under manual bookkeeping which is very tedious. (Hadler, NA) Cost reserve funds there are cost investment funds as far as staff, review costs as records are slick and cutting-edge. Effectiveness utilization of bookkeeping programming builds proficiency as better stock control and obligation assortment reports help in improving income. Additionally time and assets squandered in recording all passages is maintained a strategic distance from. GST/VAT return the product makes programmed figures of GST and VAT returns dependent on the bookkeeping exchanges so no time is squandered while under manual bookkeeping, charge figures should be determined physically. (Opentuition, 2016), (Meall, 2010) Deals Cycle of Manufacturing Firm At the point when an organization makes deals, there are a progression of exchanges that occur. In light of these exchanges, the diary passages are recorded in the bookkeeping programming. So when the dairy producer makes deals, the accompanying exchanges cycle will occur: Making deals request when there is offer of any thing like cheddar or yogurt, a business request is made in the bookkeeping programming. The client is situated on the product and a business request is made by entering the amount and conveyance date and any appropriate GST and clients ABN is naturally refreshed. The Sales Order Functionality assists with following the Merchandise that has been Delivered and How Much is Left to be Delivered. Changing over deals request to deals receipt the business request is changed over into deals receipt at the hour of conveyance of deals stock. Just when deals receipt is made, the business diary passages are posted in the particular records. The client account balance is consequently refreshed. Recording credit deals if the deal is using a loan, the credit deals receipt is made in the product. Recording part money and part credit deals the all out deals is recorded in the business thing and afterward a money receipt is recorded independently receipts installments window. Assortment of records receivable after a credit deal is made, subsequent stage in the cycle is to get the cash. There are two stages in this procedure: Recording the receipt of cash got from the client Recording the store of cash in the ledger Deals returns deals might be returned by the client. This is recorded in the product in two stages: Initial a credit note is made by making a negative receipt At that point the credit note is applied to a current receipt (Perdisco, 2016) Dangers of Using Manual arrangement of Accounts In todays world, the majority of the business associations have exchanged over to electronic programming as utilizing manual arrangement of records presents dangers and expenses for a business. Probably the most serious hazard is loss of books of records because of fire or burglary. On the off chance that the records are lost, the business may go for a hurl. Additionally it is very tedious and there are extraordinary odds of human mistake. In electronic bookkeeping, precision is higher as all records can be pulled from the product itself. Manual bookkeeping gets repetitive as it is a normal work and may get exhausting. Henceforth it is prudent to utilize bookkeeping programming which has an expense to it yet the points of interest determined are more than the expenses and subsequently is suggested. References Weber, A, (NA), Manual Accounting Versus Computerized Accounting, got to online on 21st July, 2016, accessible at https://www.experience.com/former student/article?channel_id=accountingsource_page=breaking_inarticle_id=article_1173385201144 Hadler, G., (NA), The Advantages of utilizing Computerized Accounting Software, got to online on 21st July, 2016, accessible at, https://www.itseducation.asia/automated accounting.htm Perdisco, (2016), Sales Command Center, Myob Learning Center, got to online on 21st July, 2016, accessible at, https://www.perdisco.com/au/myobLearning/deals/ openTuition.com, (2016), Types of Business Transactions and Documentation, got to online on 21st July, 2016, accessible at, https://

Saturday, August 22, 2020

Zen Garden

Nature is a significant component for the Zen Buddhist as it is said to help with contemplation that can accomplish illumination. A definitive spot for this intervention is a Zen garden. These nurseries are a Buddhist craftsmanship articulation that centers around nature. Be that as it may, the nursery is on the whole made of stone and rock, with basically no vegetation by any means. In this exposition I will examine a concise history of the job of nature in Buddhism, clarify why the stones and rock in the Zen Garden are so significant and depict, in detail, the best Zen Garden model that is Ryoanji Dry Garden in Japan. I have by and by visited Ryoanji multiple times. Acquainted with Japan in the mid-6th century, Buddhism progressed different perspectives towards the common world. The beliefs of numerous Buddhists manifested a strictly based worry for nature. Buddhists in China and afterward Japan had since quite a while ago discussed climate non conscious creatures, for example, trees and shakes could really achieve Buddha-hood. Saicho (766-822) the organizer of Tendai school, was one of the first to voice his conclusion in a positive manner, he pronounced that â€Å"trees and rocks have Buddha-nature† (Masao, 1989: 186). Afterward, Ryogen (912-985) an individual from the Tendai School guaranteed that plants, trees and shakes want Enlightenment, teach themselves and achieve Buddha-hood. Buddhist sanctuaries tastefully upgraded nature. These sanctuaries were encircled ordinarily and were regularly worked in backwoods and on the sides of mountains. Rock gardens, vegetable gardens just as cherry and plum plantations were regular highlights engaged with the setting of sanctuaries. These highlights assisted with improving the neighborhood condition and help as a methods for contemplation through the common magnificence on a profound level looking for Nirvana which intends to â€Å"put out the flame† in this world and getaway to the otherworld. Zen Buddhist in Particular considered illumination to be an encounter to be had through nature. Dogen (1200-1253), author of the Soto school of Zen Buddhism, proclaimed that â€Å"the sea talks and mountains have tongues †that is the regular discourse of Buddha†¦ If you can talk and hear such words you will be one who genuinely fathoms the whole universe. † (Shaner 1989:114). The Zen Buddhists accepted that nature could assist them with accomplishing a status of care so as to eventually accomplish illumination. They started to make a definitive nursery for contemplation, known as the Zen Garden or â€Å"Dry Garden†. Both by making and contemplating in these nurseries supported to the comprehension of the Buddhist religion. Karesansui, or the â€Å"dry-landscape† style of Japanese nurseries have been in presence for a considerable length of time, yet the Zen Buddhists built up a littler, progressively conservative nursery style that focussed on watching it from a separation instead of strolling through it; â€Å"There was a move back to an accentuation on looking as opposed to utilizing. These nurseries were utilized explicitly as helps to a more profound comprehension of Zen concepts†¦these gardens were not an end in themselves†¦but a trigger to examination and meditation† (Davidson 1983: 22). In these Zen Gardens huge regular stones, specifically, are orchestrated in manners that insinuate the profound issues and arrangements of the Zen confidence. Truth be told, with in the dividers of the nurseries there are extremely just a few components utilized, stones, rock or sand, and now and then unexpectedly greenery. Both the stones and rock are masterminded to make â€Å"simple deliberations of nature† (Kincaid 1966:65). All together for the Buddhists to ruminate and accomplish illumination the nursery â€Å"relies on modest representation of the truth, straightforwardness, proposal and implication†¦leaving space for the creative mind by giving a beginning point† (Davidson 1983:23). The Buddhists accept that the stones are something other than lifeless things, they are thought to have a spirit and are viewed as the sensible piece of the nursery; â€Å"We treat characteristic stones as materials which have crucial components. That is on the grounds that we feel life and soul in the regular stones which are much of the time utilized as an optimistic and furthermore as a practical representation† (Tono1958:38). The stones are encircled by rock that has been deliberately raked into examples to speak to streaming water. The greenery that is once in a while found close by the stones is typically the main vegetation found in a Dry Garden and is shaped and left as a characteristic event. The entirety of the components in nature utilized in a Dry Garden have a reason, anyway they frequently take an emblematic shape and speak to something totally unique to what western eyes may see. Stones are regularly viewed as something a lot more noteworthy than only a straightforward stone; â€Å"They have their very own inherent wonder, and then again, can speak to something through and through bigger and more universal† (Davidson 1983:38). Stones can represent numerous things relying upon their shape, shading and surface. For the most part â€Å"stones speak to mountains, islands, and waterfalls† (Takakuwa 1973:120). Be that as it may, a vertical stone may represent the sky, while a flat stone may represent the earth. They may likewise be chosen and masterminded to speak to the pith or soul of creatures or bushes. The bed of raked rock encompassing the stones is viewed as a collection of streaming water and the raked designs are the waves and whirls in it. The examples are said to offer vitality to the nursery and help the contemplation procedure. Figure 1) Ryoanji garden is one of the most popular Zen plants on the planet. It is apparently the most elevated articulation of Zen workmanship and lessons that is maybe the single most prominent artful culmination of Japanese culture. Nobody realizes who precisely planned and orchestrated this nursery, or absolutely when, however it is thought to date from the late 1400s. This nursery is a karesansui dry-style garden and is moderately little,  "a rectangular zone, around twenty-five yards in length and ten yards wide† (Holborn 1982:61). It comprises of 15 stones that lay on a bed of white rock, encompassed by low dividers. (Figure 2) The greenery secured stones are set so that, when taking a gander at the nursery from any point, just 14 are noticeable at once. In the Buddhist world the number 15 means fulfillment. So you should have an absolute perspective on the nursery in your brain to make it an entire and significant experience, but then, from any situation in the nursery it is difficult to see each of the 15 stones on the double creation the best way to see every one of the 15 is on an otherworldly level. The rock around the stones is raked to take after waves and whirls, in concentric circles that broaden away from the stones, while the staying surface of the rock is rounded up straight lines, making a differentiation among bended and straight lines. The main â€Å"living† component that loans a feeling of profundity to the structure is the green greenery discovered covering portions of and around the bases of the stones. The Buddhists have given the nursery representative levels to fill in as fantasies, with the rock around the stones intensely summoning water, and the entire scene giving off an impression of being a smaller than usual seascape with endured volcanic islands. The extraordinary straightforwardness and incredible equalization of the arrangement have been deciphered by a wide range of individuals, from various perspectives, anyway its fifteen stones â€Å"are by and large accepted to speak to islands in a sea, yet the piece is called Tora-no-Ko Watashi (Tiger Cubs Crossing a Stretch of Water)† (Takakuwa 1973:122). As a contemplation instrument of reference, the nursery takes a sensational title (Tiger Cubs Crossing a Stretch of Water) and uses it to make a picture to catch the pith of strain, while seeing the fantasy of a solid glorified picture of nature, giving a setting to oncentration on the profound level. It is just a figment, in light of the fact that the development and upkeep of the Dry Garden is certainly not a characteristic event. The structure of the nursery and plan of the stones is totally fake and handled by people. The white rock lines shaped by the rake speak to swells in water or mists in the sky; anyway the lines a re so perfect and exact that they uncover that the nursery is routinely prepped by a human hand. (Figure 1&3)This makes the nursery a fake fantasy of nature. It has intentionally been structured along these lines to accomplish a glorified picture of nature. In Zen Buddhism, illumination can be accomplished through contemplation that can be helped by making a dream of the glorified picture of nature. A significant focal point of this reflection is worried about the substance of nature and reality. â€Å"Zen craftsmanship doesn't attempt to make the fantasy of the real world. It relinquishes consistent with life point of view, and works with counterfeit space relations which make one think past reality into the pith of the real world. This idea of pith instead of fantasy is essential to Zen craftsmanship in all phases†. (Lieberman 1997) The motivation behind the nursery isn't to settle on a specific common picture that the stones and the white rock should scale down. The main impetus behind the plan as a figment is to depict an admired vision of endured, suffering and great nature. The uneven parity of the stones, when joined with the quieting designs in the rock turn the brain internal, making it perfect for contemplation and permitting the Zen Buddhists to accomplish Enlightenment. Regardless of whether the stones are speaking to mountains among mists or islands in the sea isn't significant. What is significant is that they catch the quintessence of both, showing the qualities of continuance, somberness, and parity that is so fundamental to the admired Zen Buddhist picture of nature. Reference index: Davidson, A. K. 1983, The craft of Zen plants: a manual for their creation and pleasure, J. P. Tarcher, L. A. Holborn, M. 1982, The sea in the sand: Japan, from scene to plant, Shambhala Publications, Boston. Ito, T. 1972, The Japanese Gardenâ€An Approach to Nature. Yal

Thursday, August 13, 2020

The Connection Between PTSD and Diabetes

The Connection Between PTSD and Diabetes PTSD Related Conditions Print The Connection Between PTSD and Diabetes By Matthew Tull, PhD twitter Matthew Tull, PhD is a professor of psychology at the University of Toledo, specializing in post-traumatic stress disorder. Learn about our editorial policy Matthew Tull, PhD Updated on June 24, 2019 Post-Traumatic Stress Disorder Overview Symptoms & Diagnosis Causes & Risk Factors Treatment Living With In Children Fertnig/E/Getty Images Are posttraumatic stress disorder (PTSD) and diabetes connected in some way? PTSD has been found to be associated with numerous different physical health problems such as heart, respiratory, digestive, and reproductory problems and disease. In addition, PTSD has also been found to be related to autoimmune diseases such as arthritis and diabetes. PTSD and Diabetes Studies have found that individuals with PTSD are more likely to have diabetes. The unhealthy behaviors often associated with PTSD (for example, smoking, substance use, poor eating habits) may place a person at risk for  developing diabetes. Among people with diabetes, the PTSD-related stress  and unhealthy behaviors may negatively impact the course of a persons diabetes. Specific Health Problems Among People With PTSD and Diabetes Researchers at the State University of New York Upstate Medical University and the VA Medical Center in Syracuse, New York, examined the specific health-related problems among people with both PTSD and diabetes. They identified 14,795 military veterans with diabetes and looked at whether or not the veterans had PTSD, depression, or other psychiatric diagnoses. Participants were divided into four groups: people with depression and PTSD, people with PTSD but not depression, people with depression but not PTSD, people with other psychiatric diagnoses besides PTSD and depression, and people without any psychiatric diagnoses. Across these different groups, they then examined differences on a number of different health-related factors, such as glycemic control, cholesterol levels (total cholesterol, LDL, and HDL), triglycerides, weight, body mass index (BMI). The researchers found that compared to other groups, people with both PTSD and depression: had worse total cholesterol levels and LDLhad higher triglyceride levelsweighed morehad a higher BMI In regard to glycemic control, however, people with only depression had poorer glycemic control than people with PTSD or both PTSD and depression. Improving Your Physical and Mental Health PTSD and related conditions such as depression can have a major impact on a persons health, and people with a pre-existing medical condition such as diabetes, who have PTSD and/or depression, may be particularly at risk for health problems. If you have diabetes and PTSD, make sure that you take steps to effectively manage your diabetes  in addition to getting treatment for your PTSD.

Saturday, May 23, 2020

Conflict Resolution Is A Key Tenet Of Most Of The World s...

Conflict resolution is a key tenet of most of the world’s major religions. Each of the religions addresses the subject: whether directly, indirectly, or symbolically. Amongst the examples in many of the religious texts include the ending of wars, resolving oppression and the making of peace amongst many people. What also makes conflict resolution a key facet of religion is that it can lead to order from chaotic conditions, allowing for the unification of many people in the absence of other means of effective governance and in perpetuating a group of people’s survival for resources. However, it is long known that there is a constant struggle and conflict between the religions in various regions throughout the world. Conflict resolution within the five major religions has allowed for the expansion of individual religions but has placed it into conflict with other major religions. War and conflict has been recorded throughout human’s history with many resea rchers preforming studies that show the human species nurture, crave and enjoys conflict, war and killing. The human is the most sophisticated and intelligent being on the planet with our ability to critically think and reason. Humans remember the past, think of the future, and perpetuate our own survival far beyond what is imprinted in our DNA as instinct. We are cognizant of the afterlife and spirituality. The trepidation of death makes the human species extremely venerable to fear, driving us to seek divineShow MoreRelatedReligion Is A Double Edged Sword2565 Words   |  11 Pagesaware, religion is a double-edged sword. It can cause conflict or it can abate it. All too often, the religious contribution to social evolution has been characterized by intolerance, divisiveness, and resistance to change. 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Tuesday, May 12, 2020

Restoration Comedy - 1489 Words

Restoration Comedy Restoration Comedy refers to English Comedies written during the Restoration period from 1660-1710. The re-opening of the theatres in 1660 after public stage performances had been banned for 18 years by the Puritan regime signalled a renaissance of English drama. Restoration comedy is notorious for its sexual licentiousness, a quality encouraged by Charles II personally and by the rakish aristocratic ethos of his court. English Drama witnessed great changes during Charles II reign. Women were introduced on stage for the first time and they were paid for the same, and theatre as a mode of entertainment and recreation was made fairly accessible to all. As a result of which, the theatre productions received a†¦show more content†¦He refuses to buy into Angelicas self-deception and instead castigates her for the Vanity of that Pride, which taught you how to set such a Price on Sin (II.ii: 12-3). Especially with Angelica, his purpose is to reveal her illusions and hypocrisy. How ever, he doesnt practice deceit to reveal the same. This is probably because his goal is to have sex rather than to cuckold. Thus, the balance between sex and power in Willmores personality leans more towards the enjoyment of sex, and his manipulation extends only to the women in service of this goal. Willmore epitomizes the libertine ideal of sexual freedom. Hellena, the protagonist, exemplifies the independent and witty Restoration comic heroine, a suitable counterpart to her rake-hero Willmore. Independence of spirit is expressed rhetorically by many of the female characters but only Hellena does so through her use of wit. She resourcefully pursues Willmore and wins him. But even Hellena, the most independent and aggressive of Restoration heroines, cannot free herself from the social necessities of female chastity and conventional marriage. Thus, for all Restorartion women characters, increased awareness of and ability to talk about their respective situations does not translate into increased freedom to act. The backdrop to Restoration Comedies explains the recurrent themes running through the play, like those being of love, marriage, prostitution, etc. A good example of the same would be Aphra Behn’sShow MoreRelatedThe Roles Of The Human System Of Emotions1234 Words   |  5 Pageslike John Dryden and William Congreve to produce work for the stage, amongst the new work that was produced was the restoration comedy. The restoration comedy was seen as a particularly vulgar genre of dramatic writing for the stage, due to its characteristic sexual overtones and lack of moral retribution. It was especially troubling to members of the clergy that many restoration comedy narratives seemed to trivialize monogamous marriage through the glamorization of adulterous behavior. What made mattersRead MoreUsing the Plays â€Å"Much Ado About Nothing† and â€Å"the Rover†, Discuss and Compare Each Play’s Treatment of Women.1995 Words   |  8 Pagesdiscuss and compare each play’s treatment of women. The Renaissance comedy, ‘Much Ado About Nothing’, written by Shakespeare in 1600 during the Elizabethan era, addresses male inconstancy and female persecution; how women are controlled by the prevailing patriarchal system. Hero, the conventional heroine, is a ‘shrinking violet’, who suffers character assassination through male actions. ‘The Rover’, written in 1677 for the Restoration society of Charles II where men were hedonistic, uncommitted andRead MoreMarriage in William Congreves Way of the World Essay1799 Words   |  8 Pagesa new kind of comedy, the comedy of manners exploded onto the English drama scene and remained the preferred style of theater for the rest of the century. 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The play itself has been called a laughing comedy and many of the best comic moments are still as funny today as they were over 200 years ago (Danziger 57). Tying with Drydens AmphityronRead MoreWilliam Shakespeare s The Restoration Period1631 Words   |  7 PagesThroughout history there have different styles of comedy that inherit different aspects of society during that time. During the Restoration period, there is one author who stands out from the rest and is known as the father of comedy of manners an d that author is Molliere. One of his most notable pieces of work was the Misanthrope; thats core principles are based on the comedy of manners.The fundamentals of the comedy of manners often have a multiple consistencies that are true to most plays writtenRead More Conventions Of Drama Essay1926 Words   |  8 Pagessociety. The society present during the time in which a play was written had a direct influence on the plot and characters. This is because drama is defined as a representation of life. Four plays which have been selected from Greek, Elizabethan, Restoration and Modern times can be analysed to show and represent the changes of drama. These plays are amp;#8220;Oedipus the King;, amp;#8220;Macbeth;, amp;#8220;The Way of the World; and amp;#8220;A Dollamp;#8217;s House;. The early origins ofRead MoreWilde as Parodist: a Second Look at the Importance of Being Earnest : a Review877 Words   |  4 Pagessocial hypocrisies of the upper-classes of the period (late-Victorian). Wilde was being satirical and paradoxical in his play to show the hypocrisy and entertain the viewers in a play that is still being repeated till today. It is a witty and amusing comedy which conveys real life everyday themes such as real love as opposed to selfish love, religion, marriage, being truthful and country life as opposed to city life. Richard Foster, author of â€Å"Wilde as Parodist: A Second Look at The Importance of BeingRead MoreConventions of Drama1980 Words   |  8 Pagessociety. The society present during the time in which a play was written had a direct influence on the plot and characters. This is because drama is defined as a representation of life. Four plays which have been selected from Greek, Elizabethan, Restoration and Modern times can be analysed to show and represent the changes of drama. These plays are #8220;Oedipus the King#8221;, #8220;Macbeth#8221;, #8220;The Way of the World#8221; and #8220;A Doll#8217;s House#8221;. The early origins

Wednesday, May 6, 2020

Customer Relationship Management Systems Free Essays

string(215) " the system also facilitates the marketing team of an organization to construct and design specifically targeted and effective marketing campaigns which may help increase the profitability of a firm \(Bose, 2002\)\." Abstract: Customer relationship management systems are used in the contemporary business environment to facilitate relationship marketing and other practices, which help firms enhance relationships between themselves, their customers, suppliers, employees, and other partners in their business processes. CRM systems provide all parties with vital information which helps make operations more efficient and enhances profitability. However, CRM systems also have drawbacks. We will write a custom essay sample on Customer Relationship Management Systems or any similar topic only for you Order Now This paper discusses the advantages and disadvantages of CRM systems and illustrates the mentioned concepts through a case study upon Dell. Introduction: A few decades ago, customers would personally go to supermarkets or other stores where they had previously purchased products or availed a service in order to either register complaints, to inquire about other products and services, or in order to purchase the product or book the service again. Likewise, businesses would attempt to observe and manually record which items left their shelves sooner and which items were less popular with customers amongst other data such as sales figures, regular purchasing patterns of customers, and how many customers were satisfied/dissatisfied with a product/service (Reinartz, Kraft, Hoyer, 2004). While it previously took weeks or months for businesses to attempt to gather this information, such information is now available to businesses within seconds. However, the benefit of convenience is not only limited to businesses as customers also enjoy the facility of lodging complaints, asking questions, placing orders, and getting a fully personalized cu stomer service based upon their interests and preferences. While some customers enjoy the fact that businesses are aware of everything about them including their birthdays and the number of members in their family, some customers are not as enthusiastic about this sphere of customer relationship management software systems. Accordingly, customer relationship management software systems have their respective advantages and disadvantages (Chen Popovich, 2003). This paper will discuss the manner in which customer relationship management systems have revolutionized e-business practices and integrated people, processes, and technology both within and across organizational contexts followed by a discussion of the best practices of firms using customer relationship management systems. The paper will then continue to discuss the challenges posed by the customer relationship management system and the social implications of its use with specific emphasis upon privacy issues. A case study of Dell will be provided further in the paper in order to illustrate the applicable concepts mentioned. The paper will conclude with a summary of the main points emphasized in the paper and recommendations for improvements in the use of customer relationship management systems. Customer Relationship Management Systems and Their Effect on E-business: â€Å"E-business is an overall strategy which enables the proper management of business functions including time cycle, speed, globalization, enhanced productivity, reaching new customers and sharing knowledge across institutions for competitive advantage† says Lou Gerstner, CEO IBM (Lecture 2). Previously, businesses were not properly aware of what their customers needed and attempted to fulfil those needs and wants through guesswork or by asking a few customers what they preferred over what they did not desire in a product. Thus, managers recorded customer complaints in registers and attempted to resolve them eventually, while this process often resulted in delays over months. However, the implementation of e-business systems and the widespread use of e-commerce have enabled the introduction of customer relationship management systems, which include the â€Å"methodologies, software, and communication capabilities, that help organizations to structure and manage their custo mer relationships and interactions with the objective to increase customer satisfaction with the organisation’s products or services† (Lecture 3). Therefore, customers are now able to access reliable, accurate, and vital information regarding the products and services that they have used with the click of a mouse (Bose, 2002). Customer relationship management systems have benefitted firms by integrating people, processes, and technology to increase the level of efficiency in organizations and enabling firms to use customer information to their advantage. The system enables the production of a customer database recording all customer details and creating a customer profile, which provides the company with details regarding the customer’s needs and frequent purchases. While previously companies would attempt to sell the same product to every customer in the same manner, customer relationship management systems allow the information regarding customer preferences to be used to differentiate and specifically target the firm’s products to a customer (Payne Frow, 2005). Customer relationship management systems are not only used to remain in communication with customers, but are used as a tool to connect a firm’s customers, distribution channel members, suppliers, and other similar parties within the same platform and maximising all of these relationships to increase profitability in the business. This is done through the various features of the customer relationship management systems which provide vital information for all of the parties involved in the business, thus making the conduction of business more convenient, information easily accessible, and operations efficient and cost-effective (Payne Frow, 2005). For example, the sales force automation function of customer relationship management systems provides information on customers, previous deals, and competitors to support the sales force of the team. Thus, the system helps the sales force of the firm perform their job more effectively and also provides the suppliers of the business i nformation regarding customer preferences and the products in highest demand amongst different target groups. Other functions of the system include customer service and support systems, which enable customers to track their orders, monitor their requests, and enables managers to reply to customer queries promptly thus aiding both customer service personnel and customers to fulfil their functions with ease. Field service is a function that allows remote staff to quickly and effectively communicate with the customer service personnel to meet individual needs. Thus, the customer relationship management system provides information to remote staff regarding customer needs in order to enable them to meet them more adequately (Jayachandran et al, 2005). The marketing automation function of the system allows up-to-date information on customers’ buying habits to enable the construction of effective marketing campaigns. Accordingly, the system also facilitates the marketing team of an organization to construct and design specifically targeted and effective marketing campaigns which may help increase the profitability of a firm (Bose, 2002). You read "Customer Relationship Management Systems" in category "Essay examples" Therefore, the customer relationship management system provides information for several parties involved in the business process and thus integrates the use of technology with people in order to improve and enhance business processes. This is one of the main reasons that customer relationship management systems are becoming highly popular amongst firms. The use of the system enables a firm to grow revenue, provide better customer service, introduce repeatable and consistent sales processes, create new value and increase customer loyalty (Campbell, 2003). It also allows firms to implement the three phases of customer relationship management systems, which enables the acquisition of new customers, enhancement of the profitability of existing customers, and the retention of profitable customers for life. It enables the implementation of core customer relationship management processes including cross-selling and up-selling, direct marketing, customer support, and sales force automation. Thus, the use of these processes brings substantial improvements in marketing campaigns, product development, sales, and field service (Lin, Chen, Chiu, 2010). The use of customer relationship management systems has enabled firms to communicate within their organization, with customers, and across their organization to other firms, who may be members of the distribution channel or the firm’s suppliers, by sharing and gathering vital information regarding customers and processing this information to make it useful in the business process. The best practices of customer relationship management systems include well-establishment of organizational needs, good inter-departmental communication, the integration of front-end and back-office data-mining procedures, and the establishment of an up-to-date central warehouse of data (Oztaysi, Sezgin, Ozok, 2011). Many firms currently apply customer relationship management strategies through the implementation of social customer relationship management and the use of social media to get their message across to customers effectively. Platforms, such as Facebook, Twitter, and LinkedIn, are used in order to communicate with customers and advertise products/services to them (Bose, 2003). However, while the use of customer relationship management systems provides extensive advantages to a contemporary business, there are still challenges involved in the use of these systems. While many customers are now accustomed to buying products online, other customers are still highly wary of using such systems and exposing personal information on such websites. Moreover, while the people of some cultures prefer communicating via an electronic source, others are only satisfied with personal contact (Oztaysi, Sezgin, Ozok, 2011).These challenges will be discussed in the next part of this paper. Challenges of Customer Relationship Management Systems and Social Implications of their Use: In order to gather all of the data needed to meet customer needs and provide information to suppliers, sales force, managers, and other parties in the business process, the business needs to use the aid of cookies to track customer surfing details and to record what types of products customers purchase from other websites. The problem is that some customers regard this as an invasion of privacy and refrain from shopping online because they are aware that firms are monitoring their actions. Statistics show that 51% of shoppers are highly concerned about privacy online and 48% refrain from shopping online because of privacy issues (Lecture 3). This can pose serious problems for firms who want to efficiently use their customer relationship management systems and prevent customers from using spyware protection software, making the use of these systems redundant (Fan Ku, 2010). Other challenges posed by the use of customer relationship management systems include the lack of appropriate executive support as some customers feel that they do not receive adequate service online while some business executives also feel that these systems are not satisfactory for use in organizations and refrain from using them. Additionally, many firms lack rationale when they decide to use customer relationship management systems (Ang, 2011). For example, a firm who has a highly personal relationship with customers and thrives upon the personal contact that it enjoys with its customers may not benefit from the adoption of a customer relationship management system as it may lose the element of being able to personally attend to customers. Other problems with the use of customer relationship management systems include an inappropriate network infrastructure, user resistance, and the lack of cultural preparation of these systems (Fan Ku, 2010). One of the major flaws of CRM systems includes their lack of adaptability to different cultures. Contemporary business research has found that customers belonging to different cultural backgrounds tend to act differently when interacting with businesses and have varying preferences regarding the type of contact that they find suitable in business settings. While consumers belonging to masculine cultures may prefer or be comfortable with using technological solutions and communicating with customer service personnel online, customers belonging to feministic cultures may prefer more personal contact. Moreover, customers belonging to certain cultures may consider the invasion of privacy that these systems encompass highly inappropriate while customers from other cultures may believe it to be useful in helping them find the right product (Chen Popovich, 2003). Customer relationship management systems may also be hard to use for the company’s existing management and employees and they may resist a change to the use of these systems as it may involve a change in organizational culture. The appropriate implementation of these systems requires communication, culture, and coordination which helps employees adapt to the systems more appropriately (Campbell, 2003). It may be difficult to integrate the system with other departments in the organization, which will result in the adoption of the system to be expensive. The system may not coordinate well with other accounting and finance software which may cause the organization additional unnecessary expenditure in attempting to adjust the customer relationship management software with their existing technology, existing business processes, and the people associated with the business (Campbell, 2003). It is evident that while the customer relationship management system offers numerous advantages to firms and customers, there are specific challenges that the implementation of the system faces, especially in the realms of resistance shown by customers in allowing an invasion of their privacy. The next section of this paper will outline the manner in which Dell Inc. used customer relationship management software to its advantage and how it incorporated the system within its firm. Dell Case Study: Dell is a globally renowned company offering customers leading global systems and services and the company required the aid of a customer relationship management system to integrate its customers and other global sales teams with the business. Previously, the company used multiple systems, internally designed by the company, which were used in each of the regions that the company operated in. However, the company wished for a flexible and convenient system which was globally accepted and used widely. While the company aimed to find a solution themselves, it was proving to be highly expensive. Thus, the company implemented the use of SalesForce CRM, which is a software allowing the company to integrate with technological partners, customers, employees, and other agents in their business processes. The company required a solution to gather feedback from its 80,000 employees worldwide and also wanted to begin a global partner program in the near future for which it required an appropria te communication platform enabling it to efficiently and effectively communicate with potential technological partners. Thus, the use of SalesForce CRM integrated various departments within the organisation and also allowed the organization to communicate with other organizations using the same interface (Dell Case Study, 2011). The company solved several of its problems using the customer relationship management system which included communicating with approximately 3 million customers everyday and also collaborating with 80,000 employees worldwide. The use of the system enabled the company to extract the top ideas for innovation and better understand what customers were looking forward to by gathering and processing customer feedback on the system. Moreover, employees were also required to give innovative ideas for future technological solutions and business processes and this information was also automatically sorted by the system in order to show Dell’s business executives the most popular opinions. Top ideas were generated through comments and voting upon the posting of various opinions on the system (Dell Case Study, 2011). The company greatly benefitted from the implementation of this system as it generated over 2,500 ideas on innovation in the first week and approximately 700 ideas related to employee feedback regarding business processes. The company has been able to use vital customer feedback in order to design desktops and consumer notebooks and also left Windows XP as a pre-installed operating system in the computers because of customer demand. The technology implemented in the customer relationship management systems enabled the company to track main technological trends and develop products accordingly (Dell Case Study, 2011). Using the Salesforce CRM system enabled the company to integrate various players in its business processes via one platform and also enabled the company to design some its own software solutions which allowed the company to enhance its relationship marketing strategies. However, one of the problems that the company faced with the implementation and use of the Salesforce CRM system was user adaptation of the system. Teaching users worldwide how to operate the various functions that the system offered was an obstacle that the company overcame through offering training sessions on the use of the system and teaching employees and other users worldwide how to use the system within fourteen days. Thus, because Salesforce CRM is an easy-to-use system, users were able to adapt to the new technology easily and within a short period of time. Dell significantly benefitted from the use of the system and the system proved to be cost-effective, efficient, and highly beneficial in increasing the revenue of the company. Obstacles such as adaptation were overcome through the provision of training sessions and through company focus upon implementing and using the system. While the initial installation and provision of training for the system was expensive, the system aided Dell in collaborating with both employees and customers and enabled the company to devise its own technology. Moreover, the company did not use the system to â€Å"spy† on customers or invade their privacy which proved to be an added advantage. The system was used in various manners by the company to solve its current problems and can be used in other ways in the future. Thus, customer relationship management systems can prove to be an addition of value for a company and an important tool used to integrate processes, people, and technology to enhance re lationships within the organisation and outside the realms of the organisation as well. The next section of this paper will discuss the main points emphasized in the paper and provide recommendations regarding the use of customer relationship systems and for Dell Inc. Conclusion and Recommendations: There are various advantages associated with the use of customer relationship management systems which include the functions such as sales force automation, direct marketing, customer service, field service automation, and others. Hence, the use of such systems promotes convenience, access to information and information-processing, and enhances the efficiency of business operations. Moreover, it also allows the integration of people, processes, and technology. This has been illustrated in the case of Dell who use SalesForce CRM to integrate inter-department functions with other organizations that it wishes to partner with. However, the drawbacks of using customer relationship management systems include the issue of customer privacy, user resistance, lack of adaptability, and the inability to prepare the software for use by different cultures. Accordingly, it is recommended that customer relationship management software not be used in place of personal contact but can be used as an additional resource helping keep customers and businesses connected. However, businesses should frequently encourage personal and face-to-face contact with their customers and ask customers for feedback regarding products/services or their personal preferences instead of tracking customers’ surfing data through the use of cookies. If the business deems it necessary to track customer information through cookies, the company must aim to ask customers for permission and inform them that this will enable the business to serve them better through products customized and tailored to suit their needs. Additionally, customers must attempt to adapt the system to suit people of different cultures and nationalities in order to make the system suitable for use by all. In the case of Dell Inc. it is recommended that the company use its CRM system to freely communicate with clients, enable them to customize their computers, provide feedback, and can also use it to motivate employees. This can be done by using it as a portal to provide hard-working employees with recognition for their contribution to the organisation. The company can also use it as a marketing tool in order to inform customers of new products based upon their recent purchases. Thus, the company can use the CRM system for multiple purposes. References Ang, L. (2011). â€Å"Community relationship management and social media.† Journal of Database Marketing Customer Strategy Management. Vol. 18(1) pp. 31-38. Bose, R. (2002). â€Å"Customer relationship management: key components for IT success.† Industrial Management Data Systems. Vol.102(2) pp. 89-97. Campbell, A. J. (2003). â€Å"Creating customer knowledge competence: managing customer relationship management programs strategically.† Industrial Marketing Management. Vol. 32(5) pp.375-383. Chen, I. J., Popovich, K. (2003). â€Å"Understanding customer relationship management (CRM): People, process and technology.† Business Process Management Journal. Vol. 9(5) pp. 672-688. Dell Case Study (2011) Dell-Case Study. Accessed on: March 11, 2014 Available at: http://doblegroup.com/dell-case-study/ Fan, Y. W., Ku, E. (2010). â€Å"Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing.† The Service Industries Journal. Vol. 30(2) pp. 203-223. Jayachandran, S., Sharma, S., Kaufman, P., Raman, P. (2005). â€Å"The role of relational information processes and technology use in customer relationship management.† Journal of Marketing. Vol. 69(4), pp.177-192. Lin, R. J., Chen, R. H., Chiu, K. K. S. (2010). â€Å"Customer relationship management and innovation capability: an empirical study.† Industrial Management Data Systems. Vol.110(1) pp.111-133. Oztaysi, B., Sezgin, S., Ozok, A. F. (2011). â€Å"A measurement tool for customer relationship management processes.† Industrial Management Data Systems. Vol. 111(6) pp. 943-960. Payne, A., Frow, P. (2005). â€Å"A strategic framework for customer relationship management.† Journal of Marketing. Vol. 69(4) pp.167-176. Reinartz, W., Krafft, M., Hoyer, W. D. (2004). â€Å"The customer relationship management process: its measurement and impact on performance.† Journal of Marketing Research. Vol. 41(3) pp.293-305. How to cite Customer Relationship Management Systems, Essay examples

Sunday, May 3, 2020

Clinical Psychology Essay Research Paper Clinical PsychologyThe free essay sample

Clinical Psychology Essay, Research Paper Clinical Psychology The word psychological science can interpret to intend # 8220 ; the scientific discipline of the soul. # 8221 ; Since Aristotle, psychological science has become both a scientific discipline and a profession. As a profession, it is the application of understanding people and their behaviour to assist work out human jobs ( Careers, 1993 ) . A psychologist normally concentrates on one forte that is of peculiar involvement. There are many different Fieldss of psychological science to analyze. Clinical psychologists work with people with emotional and mental jobs ( Career Discovery, 1997 ) . A clinical psychologist fundamentally prevents, evaluates, and dainties mental and emotional upsets in persons. # 8220 ; Disorders range from minor jobs of accommodation and normal psychological hurt related to biological growing, to more terrible conditions such as depression, schizophrenic disorder, and those necessitating patient institutionalization # 8221 ; ( Specialty, 1995 ) . Peoples who want to work in this field must be emotionally stable and personable. # 8220 ; Patience, compassion, sensitiveness, and leading accomplishments are particularly of import in a clinical scene # 8221 ; ( Specialty, 1995 ) . Duties include finding the nature, cause, and possible effects of single struggles and hurt, whether they are personal, societal, or work related ( Specialty, 1995 ) . While judging upsets, clinical psychologists interview patients and observe their behaviour in single state of affairss ( Meggyes, 1998 ) . Patient # 8217 ; s medical and societal instance histories are reviewed and so sometimes-suitable aptitude trials, personality trials, involvement stock lists, and accomplishment trials are given to the patient. Clinical psychologists work with people of all ages and ripening degrees. On the other manus, they might concentrate their attending toward a peculiar group like households or prison inmates. Some evens specialize in handling certain upsets. Many clinical psychologists conduct research and publish their informations. Examples of subjects studied include the causes of depression or the development of phobic disorder. Other clinical psychologists teach and guide pupils of cl inical psychological science in an academic surrounding ( Specialty, 1995 ) . The on the job conditions for a clinical psychologist is largely the same as a psychologist in any other field of survey. Clinical psychologists work in comfy office scenes, schoolrooms, or research labs. Some that are in a private pattern choose to put their ain hours, but may hold to work eventides and weekends to suit client agendas. For clinical psychologists that teach at topographic points of instruction, they might split their clip between learning, research, and administrative duties ( Specialty, 1995 ) . A clinical psychologist demands at least a Masters grade in clinical psychological science and a graduate student sheepskin in clinical psychological science ( Hinengaro, 1998 ) . More than 60 per centum, though, of all people who work in psychological science hold a doctorate grade ( Hopke, 1993 ) . In clinical psychological science the demands for the Ph. D. or Psy. D. degree normally include one twelvemonth of internship or supervised experience. Besides, # 8220 ; the American Board of Examiners in Professional Psychology offers sheepskins in clinical, guidance, industrial organizational, and school psychological science to those people with a doctorial grade with outstanding educational records and experience who can go through the needed psychological science scrutinies # 8221 ; ( Hopke, 1993 ) . All provinces require psychologists to be licensed or certified by a province board to pattern independent, unsupervised psychological science ( Specialty, 1995 ) . Bowling Green University, Notre Dame, and University of Florida ( U.F. ) are merely a few of the colleges that offer grades in psychological science. The American Psychological Association ( APA ) defines the Department of Clinical and Health Psychology at U.F. There are two degree options available at U.F. They are the Maestro of Humanistic disciplines in Education and Specialist in Education, and a Ph.D. For pupils who enter Ph.D. plan with a unmarried man # 8217 ; s grade, it will take six old ages to finish. For those who enter with a Masterss or Masterss # 8217 ; specialist grade it will take two to three old ages to finish. The plan consists of a general psychological science nucleus course of study, a clinical psychological science nucleus, required research undertakings, a sequence of needed clinical pattern, a series of advanced elected classs, an country of concentration, and an APA-accredited internship in clinical psychological science. The plan is designed as a five-year intensive plan of survey, pattern, and research. ( Doctoral Program ) . Wages of clinical psychologists do depend on educational degree, work experience, and employer. In the early 1990s the average wage for clinical psychological science was around $ 40,000. Wages in the Midwest started at a depression of $ 25,560 for get downing psychologists, to $ 60, 900 for those in executive place ( Specialty, 1995 ) . Today, Clinical psychologists with a doctorial grade and one twelvemonth of internship start at $ 31,000 or $ 37,300 depending on other makings ( Careers, 1993 ) . Richard Siegert is a clinical psychologist based in Victoria University # 8217 ; s Psychology Department, where he is caput of the Clinical Psychology subdivision. # 8220 ; # 8216 ; It wasn # 8217 ; t something I planned. I guess like a batch of people, psychological science was merely something I stumbled across at university seeking to calculate out what I was traveling to make # 8217 ; # 8221 ; ( Hinengaro, 1998a ) . Completing a Bachelor of Science in psychological science at Victoria University, Richard so did his Maestro of Social Science grade and clinical sheepskin at Waikato University before happening work with the Justice Department as a psychologist. # 8220 ; # 8217 ; I # 8217 ; ve likely done more than most by blending the clinical and the academic. I # 8217 ; ve done more on the academic side, but most people would make their grade and merely travel into pattern instead than hop between them like I did # 8217 ; # 8221 ; ( Hinengaro, 1998a ) . Richard keeps i nvolvement in psychological science because of the diverseness of the topic. # 8220 ; # 8217 ; It # 8217 ; s impossible to maintain up with everything that # 8217 ; s go oning. I # 8217 ; ve tried but now I # 8217 ; m merely specialising in the one country, and even that # 8217 ; s merely detonating # 8217 ; # 8221 ; ( Hinengaro, 1998a ) . Employment of psychologists is predicted to turn from 125,000 in 1990 to 204,000 in 2005, an enlargement of 63.6 per centum, harmonizing to the U.S. Bureau of Labor Statistics. The employment mentality is best for those with doctorate grades, which usually encounter a really low unemployment rate. Due to falling college enrollment, academic occupations are non expected to experience much growing through the 1990s. Except in places in other countries, such as health care, concern, and authorities, are predicted to turn. Bachelor # 8217 ; s degree holders can anticipate to get really few occupations straight related to psychological science. Some may happen occupations as helpers in rehabilitation centres, or in other occupations affecting informations aggregation and analysis. Those who meet State enfranchisement demands may go high school psychological science instructors ( Specialty, 1995 ) . Clinical psychological science is applied psychological science which incorporates the theoretical bases and scientific methods of psychological science into the intervention of psychological jobs. Clinical psychological science is merely one of several sub Fieldss of psychological science. Other businesss in the field include community psychologists, reding psychologists, developmental psychologists, experimental psychologists, and neuropsychologists. Psychiatrists, societal workers, and particular instruction instructors are besides in relation the psychological science field. Bibliography Mentions Doctoral Program in Clinical Psychology. Retrieved December 1, 1999 from the World Wide Web: hypertext transfer protocol: //www.hp.ufl.edu/chp/gradprogram.html Hinengaro, K. ( 1998 ) . Clinical Psychologist. Retrieved December 1, 1999 from the World Wide Web: hypertext transfer protocol: //www.careers.co.nz/jobs/3i_csv/j25322c.htm Hinengaro, K. ( 1998as ) . Personal Profile: Richard Siegert. Retrieved December 1, 1999 from the World Wide Web: hypertext transfer protocol: //www.careers.co.nz/jobs/3i_csv/j25322f.htm Hopke, W. E. ( Ed. ) . ( 1993 ) . Encyclopedia of Careers and Vocational Guidance. Chicago: J.G. Ferguson Printing Company. Jakubiak, J. ( Ed ) . ( 1995 ) . Specialty Occupational Mentality: Professions. Detroit: Gale Research Inc. Meggyes, K. ( 1998 ) . Some Basic Information Sing Clinical Psychology. Retrieved November 30, 1999 from the worldwide Web: hypertext transfer protocol: //home.netvigator.com/~meggyesk/what.htm